Privacy Policy

SMP Assess is run by My Plaza Pty Ltd (ABN 58 110 054 245), Suite 1, Ground Floor, Enterprise 1, Innovation Campus UOW, Squires Way, North Wollongong NSW 2500, Australia ("we", "us"). We also run SeeMyPersonality and Quiz Maker.

This policy covers smpassess.com, the SMP Assess dashboard, assessment and invitation links, shared report pages, and the emails we send for the platform. It explains what personal information we handle, why, who we share it with, and the choices and rights you have. It forms part of our Terms of Service.

Free personality tests taken on www.seemypersonality.com are covered by the SeeMyPersonality Privacy Policy instead.

We handle personal information in line with the Australian Privacy Act 1988 (Cth) and the Australian Privacy Principles, the EU and UK General Data Protection Regulation where they apply, and US state privacy laws including the California Consumer Privacy Act.

We play a different role depending on whose information it is.

When we act as a processor, we use Respondent Data only to provide SMP Assess to the organisation, under our Terms of Service and any data processing agreement we have signed with it. We do not use it for our own marketing, and we never sell it.

Customers and team members

Respondents (collected on behalf of the organisation)

Everyone who visits

We do not ask for sensitive information such as health, racial or ethnic origin, religion or sexuality, and organisations must not collect it through custom questions. Personality scores describe general tendencies and are not health information.

We use de-identified, aggregated statistics, such as score distributions across many assessments, to improve our instruments and norms. These never identify a person or organisation.

Some features use OpenAI's models, for example to draft an assessment from a job description, suggest interview questions, or write report summaries, feedback and new-hire guides. For each request we send only what that feature needs, which can include a job description, your prompt, trait scores and bands, and for some features, such as the new-hire guide, the respondent's name.

• OpenAI's API terms do not allow it to use this data to train its models.
• Every generation is recorded in the Workspace's AI audit log (input, output, model and user), which owners and admins can review and export.
• AI output is a draft for a person to review. It never makes a decision about anyone.

We do not sell or rent personal information, we do not share it for cross-context behavioural advertising, and SMP Assess loads no advertising or third-party analytics scripts.

We share information only with:

• The organisation that owns a Workspace, which sees its own Respondents' results;
• People a customer chooses to share with, through report and interview-kit share links (these expire after 7 days by default) or public report pages;
• Our service providers, listed below, under contracts that limit their use of the data to providing their service to us;
• Authorities or other parties where the law requires it, or to protect people's safety or our rights; and
• A buyer or successor if our business is sold, under the same protections.

We are based in Australia. Our primary database is hosted in India (Mumbai), and our providers process information in the United States, Germany and other countries where they operate, as listed above. This means information may be processed outside the country where you live.

Where we transfer personal information from the European Economic Area, the United Kingdom or Switzerland, we rely on the European Commission's Standard Contractual Clauses, and the UK International Data Transfer Addendum, or another lawful mechanism. Where we disclose information outside Australia, we take reasonable steps to make sure the recipient handles it consistently with the Australian Privacy Principles. Customers can ask for a data processing agreement at support@seemypersonality.com.

All of these are set by us. We use Vercel Speed Insights to measure page performance, which sets no cookies. You can block or delete cookies in your browser settings. Sign-in will not work without the necessary cookies.

Deleting a Workspace. The Workspace owner can open Settings, choose the Workspace tab, and select Delete workspace at the bottom of the page. This immediately and permanently deletes the Workspace, its assessments, Respondents, scores, reports and AI logs, cancels any subscription, and deletes team logins that belong to no other Workspace. If you cannot sign in, email support@seemypersonality.com from the owner's address and we will do it within 30 days.

Deleting a Respondent's data. Organisations can ask us to delete an individual Respondent's data at support@seemypersonality.com. Respondents should ask the organisation that invited them, or contact us if they cannot reach it.

SMP Assess scores answers using published personality research and produces descriptive reports. It does not decide whether anyone is hired, promoted, rejected or dismissed, and it does not produce a pass or fail result. Our Terms of Service require organisations to keep a suitably qualified person in charge of every decision, and not to use results as the only basis for one.

If you believe a decision about you relied solely on automated processing, you can ask the organisation that made it for human review, to express your view and to contest the decision.

• All traffic uses HTTPS with TLS encryption, and the database is encrypted at rest.
• Access controls, including row-level security policies in the database, keep each Workspace's data separate.
• Passwords are stored as salted hashes, never in plain text. Payment card details never touch our servers.
• Assessment scoring runs on our servers, not in the browser.
• Invitation links use random tokens, and we store only a hash of each one. Public report pages can be password protected.
• Workspaces keep an audit log of key actions, and our contact forms have spam and abuse protection.

No system is perfectly secure. If we become aware of a breach that is likely to cause serious harm, we will notify affected customers, and the regulators and people we are required to notify, without undue delay. To report a security issue, email support@seemypersonality.com.

Depending on where you live, you may have the right to:

• access the personal information we hold about you and get a copy in a portable format;
• correct information that is inaccurate or incomplete;
• delete your information;
• object to, or ask us to restrict, processing based on legitimate interests;
• withdraw consent where we rely on it, including unsubscribing from product emails at any time; and
• know what categories of information we collect and share, and not be treated differently for exercising these rights (California and other US states). We do not sell or share personal information as those laws define it.

Email support@seemypersonality.com to make a request. We will verify your identity using the email address on your account and respond within 30 days. Respondents should direct requests to the organisation that invited them, and we will help that organisation respond.

Complaints. Please contact us first so we can try to fix it. You can also complain to the Office of the Australian Information Commissioner (oaic.gov.au), the UK Information Commissioner's Office (ico.org.uk), or your local data protection authority.

SMP Assess is not directed at children. Account holders must be at least 18, and organisations must not invite anyone under 16 to take an assessment. If you believe we hold information about a child under 16, email support@seemypersonality.com and we will delete it.

We update this policy when our product, providers or the law change. The date at the top shows the latest version. If we make a significant change, we will email Workspace owners before it takes effect.

For any privacy question or request, email support@seemypersonality.com, use our contact page, or write to My Plaza Pty Ltd, Suite 1, Ground Floor, Enterprise 1, Innovation Campus UOW, Squires Way, North Wollongong NSW 2500, Australia.